Order status: "Delivered", but I did not receive anything?

Gold, Kamas and Credits (virtual currency):

- Please wait up to 60 minutes if the product is yet to arrive. Sometimes there is a certain amount of time between the sending and receiving of a product.

- Restart the game if necessary. Sometimes, the updated account status is not displayed right away.

Keys:

- Please make sure that you have checked the email account with which you registered at iggm.

- Please check your spam folder as well to ensure that the email did not accidently end up there.